Classroom Support

The Help Desk supports the audio/visual equipment installed in CMA classrooms, meeting rooms, and labs.

Contact the Help Desk:
Walk-in: CMA 5.154
Phone: 512-471-1199 (option 1)

The equipment is all designed to be easy to use and although operating instructions are posted both here and in each room, you should be able to easily move from room to room and operate the equipment in any one.

The equipment is standardized from a common design, but there are a few slight variations:

The Small Classroom System is found in CMA classrooms 3.108, 3.128 and 3.130, the Burson conference room - CMA 4.128, and in departmental labs and classrooms in both CMA and CMB.

Variations of the Standard Classroom Console are found in screening rooms CMA 3.116 and 3.120, the CMA Auditorium (CMA 2.320) and in CMA 3.112, 3.124, 5.136, and the Ladybird Johnson Room (CMA 5.160). They are based on systems installed by the College of Liberal Arts, whose IT Services department helped with the original design and programming.

Support for Laptop Computers in CMA Classrooms

The College now incorporates Ethernet and Wireless network (WiFi) connections in each of our classrooms. In some of the classrooms, special furniture has been installed that incorporates power receptacles and network connections right in the desk surface.

All classrooms have at least one "laptop hookup" cable that includes an Ethernet connection.

Room Support for Special Events

Guidelines

To help ensure you will have a successful presentation or special event in CMA, contact our Help Desk (CMA 5.110, 471-1199) as far in advance as possible. We recommend at least 72 hours.

Here are a few tips:

• Provide the event date, time, location, and purpose.
• Let us know of any special equipment needs – you can check out equipment from the Instructional Media Center in CMA 5.110
• Pre-load presentation files (Powerpoint, Word, etc.) on console computers prior to the presentation. Always make a copy to keep in a safe place as a backup. If you're setting up a special event, have your presenters give/mail you their files in advance of their arrival.
• We can double-check any equipment you intend to use and provide training on the setup and use of the equipment

Failure to take these steps 72 hours in advance could result in technical problems.

Checklist

• Have you notified the Help Desk 72 hours in advance of your special event?
• Have you rehearsed your presentation with all of the equipment you will be using?
• Does your presentation file format match that of the applications on the computers in your room?
• Have you saved your files to a CD or USB key for transfer to your room's computer?
• Do you have a backup plan if anything goes wrong?